At 51game, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and how we keep it safe. We are committed to handling your data responsibly and in compliance with applicable Philippine data protection laws.
All data transmitted between your device and 51game is protected by industry-standard SSL/TLS encryption. Your personal and financial information is never sent in plain text.
51game only collects the personal data that is strictly necessary to provide our services, comply with legal obligations, and keep your account secure. We do not collect data for its own sake.
51game does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the 51game platform.
As a 51game player, you have the right to access, correct, and request deletion of your personal data. You can also opt out of marketing communications at any time through your account settings.
51game processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
You can unsubscribe from 51game promotional emails and SMS notifications at any time. Opting out of marketing will not affect your ability to use the platform or receive service-related communications.
51game ("we," "us," "our," or "the Platform") operates the online casino and sports betting platform accessible at 51game.bid. We are committed to protecting the privacy and personal data of all users ("you," "your," or "Player") who access or use our services.
This Privacy Policy describes how 51game collects, uses, stores, shares, and protects your personal information in connection with your use of the platform. It applies to all personal data collected through the 51game website, mobile interface, customer support channels, and any other touchpoints through which you interact with us.
By registering an account or using the 51game platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the 51game platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions regarding data privacy matters, this Privacy Policy shall prevail.
51game collects personal data through various means, including information you provide directly, data generated through your use of the platform, and information received from third parties. The categories of personal data we collect include:
When you create a 51game account, we collect:
To comply with PAGCOR regulations and anti-money laundering requirements, we may collect:
When you make deposits or withdrawals, we collect transaction records including payment method type (GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard), transaction amounts in Philippine Pesos (₱), timestamps, and transaction reference numbers. We do not store full card numbers or GCash PINs.
We collect records of your gaming activity on the 51game platform, including games played, bet amounts, win/loss records, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, and regulatory compliance.
We automatically collect certain technical data when you access the platform, including:
When you contact 51game support via live chat, email, or any other channel, we retain records of those communications including the content of messages, timestamps, and the resolution of any issues raised.
51game uses the personal data we collect for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your 51game account, verifying your identity, and managing your preferences and settings. |
| Service Delivery | Processing deposits and withdrawals, providing access to games, and delivering customer support. |
| Legal Compliance | Meeting our obligations under PAGCOR regulations, the Philippine Data Privacy Act, and anti-money laundering laws. |
| Fraud Prevention | Detecting and preventing fraudulent activity, unauthorized account access, and abuse of the platform. |
| Responsible Gaming | Monitoring gaming patterns to identify potentially problematic behavior and enforcing self-exclusion or deposit limit requests. |
| Marketing | Sending promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. |
| Platform Improvement | Analyzing usage patterns to improve the 51game platform, fix bugs, and develop new features. |
51game processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (RA 10173):
Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
51game may share your personal data with trusted third-party service providers who assist us in operating the platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard networks), identity verification providers, game software suppliers, cloud hosting providers, and customer support tools. All third-party providers are contractually required to handle your data securely and only for the purposes for which it was shared.
51game may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government bodies where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of 51game's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to how your data is handled.
51game does not sell, rent, lease, or otherwise transfer your personal data to third parties for their own commercial or marketing purposes. Your data is not a product at 51game.
Cookies are small text files placed on your device when you visit the 51game platform. They help us recognize your browser, remember your preferences, keep your session active, and understand how you use the platform.
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 51game platform, including your ability to stay logged in or access certain features.
51game retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:
After the applicable retention period, your personal data will be securely deleted or anonymized so that it can no longer be associated with you.
51game implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Despite our best efforts, no security system is impenetrable. If you suspect that your 51game account has been compromised, contact our support team immediately via live chat.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 51game:
To exercise any of these rights, please contact our Data Protection Officer via the contact details in Section 13. We will respond to all verified requests within thirty (30) days.
The 51game platform is strictly intended for adults aged 21 years and older, in accordance with PAGCOR regulations and Philippine law governing online gambling. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data, and return any deposited funds to the original payment source after verification. If you believe a minor has registered on the 51game platform, please contact our support team immediately.
51game primarily processes and stores personal data within the Philippines. In some cases, data may be transferred to or processed by service providers located in other countries, for example, cloud infrastructure providers or game software suppliers with servers outside the Philippines.
Where such international transfers occur, 51game ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that meet the standards required by the Philippine Data Privacy Act and its implementing rules. By using the 51game platform, you consent to such transfers where they are necessary to provide our services.
51game reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will post the updated policy on this page with a revised "Last Updated" date and, where appropriate, notify you via email or an in-platform notification.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Your continued use of the 51game platform after any changes are posted constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 51game, please contact our Data Protection Officer:
For complaints regarding data privacy violations, you may also contact the National Privacy Commission (NPC) of the Philippines, the regulatory body responsible for enforcing the Data Privacy Act of 2012.
51game will acknowledge all data privacy requests within 72 hours and provide a full response within 30 calendar days. Complex requests may require additional time, in which case we will notify you of the expected timeline.
Your data is protected, your transactions are secure, and your privacy is our priority. Join thousands of Filipino players who trust 51game for their online casino experience.
🔞 21+ only. Please gamble responsibly. Gaming is for entertainment purposes only.